In the time it took you to read this, you could’ve generated a lead worth $3,000 –
$5,000 or, more…but many times, you aren’t trained in how to do so. Stop walking
away from money-making opportunities! This course is designed exclusively for
you, the service technician; you’ll leave with the knowledge and confidence needed
to solve problems for homeowners.

Why You Should Attend
This class has been created for, and dedicated to, Service
Technicians. This class is NOT designed to teach Service
Technicians how to sell – but it IS designed to teach
them how to generate more leads. Each and every day in
the field, techs hear issues from homeowners that they
cannot solve. This class will provide service techs with
the knowledge they need to address and solve EVERY
problem they hear. Service technicians will leave this
class with the confidence and understanding necessary
to proactively troubleshoot, offer solutions and provide
information to homeowners and prevent call-backs.
What You Will Learn

• Overview of home performance and how to solve
  customers’ problems.
• How duct & thermal envelope issues are often the
  true cause of customer comfort, dust and efficiency
  complaints that Techs hear every day.
• How promoting HPC testing truly serves the
  customer and can generate leads.
• The best types of service calls in which HPC testing
  can be successfully offered.
• Senior Managers/Owners and Comfort Consultants
  should also attend to both learn new information and
  use the opportunity for team building and creating
  momentum.

Who Should Attend
Service Technicians
Maintenance Technicians
Owners/Senior Managers

This course qualifies for 4 BPI CEU’s and 8 NATE CEU’s.