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Discover More Opportunity On Every Service Call – Connecticut – 190920
September 20, 2019 @ 8:30 am - 4:30 pm
About this Event
In the time it took you to read this, you could’ve generated a lead worth $3,000 –$5,000 or, more…but many times, you aren’t trained in how to do so. Stop walking away from money-making opportunities! This course is designed exclusively for you, the service technician; you’ll leave with the knowledge and confidence needed to solve problems for homeowners.
Why You Should Attend
This class has been created for, and dedicated to, Service Technicians. This class is NOT designed to teach Service Technicians how to sell – but it IS designed to teachthem how to generate more leads. Each and every day in the field, techs hear issues from homeowners that they cannot solve. This class will provide service techs withthe knowledge they need to address and solve EVERY problem they hear. Service technicians will leave this class with the confidence and understanding necessaryto proactively troubleshoot, offer solutions and provide information to homeowners and prevent call-backs.
What You Will Learn
Overview of home performance and how to solve customers’ problems. How duct & thermal envelope issues are often the true cause of customer comfort, dust and efficiencycomplaints that Techs hear every day. How promoting HPC testing truly serves thecustomer and can generate leads. The best types of service calls in which HPC testingcan be successfully offered. Senior Managers/Owners and Comfort Consultantsshould also attend to both learn new information and use the opportunity for team building and creating momentum.
Who Should Attend
- Service Technicians
- Maintenance Technicians
- Owners/Senior Managers
This course qualifies for 4 BPI CEU’s and 8 NATE CEU’s.